For over 15 years we have have been working with a public sector client that operates a large property estate across Greater London. As one of their main property maintenance contractors, we are responsible for the day-to-day upkeep of their large and varied estate. Their portfolio includes commercial and residential assets including offices, storage units, communal bathrooms and kitchens, residential units, garages, car parks, training centres, bars, canteens amongst others. Each of the 40+ buildings across London must be maintained to a high standard so that their staff have a safe and functional place to work.
We work closely with the in-house surveyors and individual property managers alike to respond to a variety of their building maintenance needs.
Our team are on hand to respond in the event of unexpected damage or malfunction across the estate. From break ins to blockages, we have appropriately trained tradesmen to help solve the problem. A bespoke agreement with our client means that we are able to commit to service levels that suit their individual needs and budget. We regularly review our building maintenance solutions with our clients to ensure we are delivering the right services, on time and on budget.
Preventative property maintenance is crucial in reducing disruptive unplanned repairs. By maintaining and improving the building fabric regularly, such disruption can be largely avoided. We add value by regularly monitoring and reporting on general building maintenance requirements, carrying out surveys and using our experience to make recommendations where necessary. This proactive approach to our work reduces costs by solving problems before they occur. As a result, building downtime is reduced and health and safety ensured.
Our impact is measurable via quicker response times, fewer reactive maintenance call outs, smoother patterns of expenditure and better health and safety compliance. We take our performance seriously and so do our clients. Thanks to our proactive approach, careful reporting and stringent cost management, we have retained this particular mandate for many years.
If you are looking for your trusted property partner, don’t just take our word for it, listen to what our clients say.